Privacy Policy

1. Introduction

OW Logistics (Hereinafter referred to as “OW Logistics,” “We,” “Us,” “Our”) is committed to protecting your privacy. We have put together this Privacy Policy to outline what information we collect from both you and third parties, and how we share your information with others. Please take the time to read this document and make an informed decision when using submitting information to OW Logistics.

2. Scope

OW Logistics values your privacy and we want you to make an informed decision when using our Site and providing us with your information. This Privacy Policy (the “Privacy Policy”) explains how we collect, use, and share information collected from you.

3. How We Use Your Information

All personal information submitted by you using this Site shall be used for the purposes of offering you logistics and related services.

4. Customer Service

When you contact our customer support services (hello@oceanwide-log.com), we will collect, categorize, and store any and all information you give us. We use this information to track any problems that might arise on a later date and tailor our support responses to make your experience using OW Logistics more enjoyable.

5. Search

When you perform a search on the Site, we collect information to help us better understand your needs and assist us in refining our search process. Information we collect includes what you searched for, what terms you used, the location you were in when you performed the search, and the device you used when you performed the search.

6. Usage Information

We may collect information on your usage of the Site. Information we collect includes how many times you visit the Site and how many pages you view on each visit.

7. Third Party Partners

In order to provide you with a better experience, OW Logistics may partner with various third-party companies for a number of reasons including but not limited to providing you with a secure platform within which to view our service offerings and provide you with a means to contact us regarding your needs.

8. Safety of Your Information

We will take all reasonable steps to ensure the safety and confidentiality of your personal information. Your personal information will be retained on our servers or servers owned by third parties that we contract with. We will retain your personal information for a period deemed necessary to serve and provide services requested. Your personal information will be retained for archival purposes only, until which point you cease to be a subscriber and/or customer. You may request that your information be permanently deleted and destroyed if there is no open contract or ongoing dispute between you and OW Logistics. You are required to properly verify your identity before OW Logistics will delete or destroy any of your personal information. We will use reasonable efforts to fulfill your request but we cannot guarantee the permanent deletion or destruction of any information.

In all cases, we will protect your personal information from unauthorized access.

9. Law Enforcement

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for OW Logistics to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

10. Other Disclosures

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

11. Contact Us

Please contact us at hello@oceanwide-log.com if you have any questions about the meaning of parts of this Privacy Policy or if you have any concerns about your privacy when submitting information through the Site.