Our Stakeholder Support Centre allows us to measure every part of the process.

Our Stakeholder Support Centre allows us to measure every part of the process.

Our Stakeholder Support Centre allows us to measure every part of the process.

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Evolution is impossible without improvement. That’s why we established our Stakeholder Support Centre which opened in the summer of 2018.

Located in bustling Shenzhen, our Support Center is a place where we can step back and measure ourselves, our partners & suppliers, and our many customers. By using technology created in-house and fully customized Business Intelligence tools, we sift through the data minute-by-minute.

The result? Anything – and everything – can be evaluated. Timing and performance. Accuracy and quality control. Equipment and fulfillment. All with the ultimate goal of bettering ourselves, our customers, suppliers, carrier partners, and the overall process.


Key Expertise & Services

 
Data Analysis and Reporting
KPI Reporting
QBR Preparation
Implementation and Project Management
 
Data Integrity Management
Procedure and Process Manual Construction and Maintenance
Multi Origin Service Coordination
Disaster Recovery Planning and Execution

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OW Logistics
Not Your Father's Forwarder
A little note from the OWL team...

We don't want to be "just another business". That's why we do things a little differently. We know data security is of paramount importance, so we place high standards on ensuring it is safely and respectfully secured. We are committed to following and continuously evolving best practices to support this principle. Your data is yours, and we guard it closely. We do not sell any of your information, and we will always be fully transparent on how we collect and use your data. That's a promise.
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