A technology-driven 3PL that speaks fluent customer

The world is getting smaller. People, more connected. Businesses, better linked. But finding solutions you can rely on is harder than ever.
Welcome to OW Logistics: A boutique tech driven Origin Management and international transportation service provider with big company experience. Headquartered in Singapore, and with bases all across the continent, the secret to our success is a layered balance.
Our Approach

Not your father's forwarder

A unique flexibility in our approach, blending ‘wholesale’ origin distribution operations with a ‘retail’ front-end focused on solutions.
That means our high-value boutique offerings end up at a fraction of the ordinary cost. It’s quality services, at competitive prices.

Technology

We are dedicated to innovation and the development of cutting-edge tools designed to meet the evolving needs of our customers. Our commitment to technology goes beyond adoption—we actively invest in creating and refining our own proprietary platforms, including OWL Vision, our industry-leading Origin Management Services (OMS) solution which ensures every order and shipment is managed with precision and care.

Transparency

We open the door for our customers into the sometimes “murky” world of international logistics – especially to actual costs.

When the ocean freight market softens, OWL & the customer benefit together financially via a Gain Share Program.

Protection

Our fixed annual rates are provided with $$ caps and month restrictions for PSS application. This allows our customers to budget accurately based on an Annual Rate plus a capped PSS that can be applied to specifically agreed months during the contract year — no matter what happens in the market.

Expertise

Our USA and Asia Management, Customer Care, and Customs Compliance teams come with China Sourcing and USA Import backgrounds. Our executives and team members have the experience to execute the processes we develop with and for you.

We speak fluent customer.
OWL 2024 Team Meeting

What our customers say

Customer Testimonials
  • Powersports Retailer
    Gary S
    Director of Transportation
    We have been aligned with OWL for the past 6 years. Eric, David and the team continue to strive for excellence and exceeding expectations every step of the way.
    Their problem-solving creativity is unmatched in an industry where mediocrity is the norm.

    Our company strives to align with service providers who take a no-nonsense approach to their business and make each and every transaction seamless and pain free.
  • Global Golf Brand Distributor
    David M
    Chief Purchasing Officer
    We’ve been working with the OWL for nearly 10 years now, and have nothing but the greatest things to say.
    Eric, Lana and the rest of the team are always there to help out and find solutions to any freight problems. The customer service is impeccable and they go above and beyond to help. We truly appreciate our partnership and friendship with OWL. They’re truly the best in the business!
  • Tool and Equipment Retailer
    Tony N
    Senior Manager, International Logistics
    We began partnering with OWL 3 years ago leading up to the pandemic.
    What we got, in a time of crisis, was a breath of fresh air and a willingness to work through issues and provide alternatives and solutions.

    We loved the collaboration, creativity, access to ownership, and the nimbleness that OWL displayed during those times of chaos. Their quick and timely decision to lease ships and equipment in addition to their normal ocean services to fulfill our demand was fantastic! We are grateful for their partnership.
  • Sporting Goods Supplier/Retailer
    Joe D
    Chief Operating Officer
    The OWL Team works seamlessly with our staff every day to assure that every link of our logistics chain is visible and properly managed.
    They are a high value and trustworthy partner.
  • Global Bicycle Brand
    Tim L
    Vice President, Supply Chain
    Our first introduction and opportunity to use OWL came back a couple of years ago during the height of the supply chain crisis.
    When seemingly no carrier could provide us all the shipping space that we needed, OWL not only provided us with additional containers but also found creative solutions to support our east coast operation when availability to our primary port could not be utilized.

    They were extremely friendly, helpful and professional throughout the process which made the visibility and delivery go very smooth. OWL also provided these additional containers at a reasonable market value cost, at a time when most carriers and NVO groups were trying to capitalize on the highest price possible. I would strongly recommend OWL to anyone looking to enhance their shipping needs.
  • Global Medical Provider
    Cody S
    Sr. Director, Operations
    My prior experience with OW Logistics has convinced me to appoint them as the international logistics provider for our company.
    Their attention to the customer experience, range of services offered and access to their senior management team gives us confidence we can significantly grow our business with OWL’s help.
  • Global Manufacturer
    Amanda B
    Director of Imports
    We have been partnering with OWL for over 10 years now and they always provide terrific service—no matter our needs.
    OWL was especially vital to us during the pandemic when space was so difficult to obtain and cargo was rolling at every booking. OWL helped to ensure our shipments got the space they needed to get moving. Bonnie, Lana, Joseph and the team have customized our experience to give us the visibility that is so crucial to our business and are always cooperative to provide sailing options and alternatives in the face of ever disruptive supply chain conditions.
  • Foodservice Equipment and Supplies
    Ross W
    Director of Inbound Transportation
    Working with OWL has been a key part of our success in the past couple of years.
    Their customer service is great—they're friendly, helpful, and responsive—but what makes them stand out is their willingness to partner. When faced with shipment challenges, they are quick to help brainstorm and support solutions to get things back on track.
  • Direct Sourcing Company
    Edin D
    Sr. Director, Operations & Global Logistics
    OWL has been an invaluable partner, providing unwavering support and outstanding customer service.
    Their accessibility and creativity in solving challenges have been instrumental in keeping our freight moving smoothly. They epitomize true partnership, and we're grateful for their collaboration.

Talk to an expert

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A little note from the OWL team...
We don't want to be "just another business". That's why we do things a little differently. We know data security is of paramount importance, so we place high standards on ensuring it is safely and respectfully secured. We are committed to following and continuously evolving best practices to support this principle. Your data is yours, and we guard it closely. We do not sell any of your information, and we will always be fully transparent on how we collect and use your data. That's a promise.
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