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Services / Origin Management

Writing the PO is easy.
Running it is the hard part.

Total transparency, tailored KPIs and streamlined workflows behind every order.

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In control

The orders, the items, the supplier production, the allocations, the routing guides — our Origin Management Service monitors and executes all of it, so nothing slips between first mile and final mile.

Every order is watched minute by minute from our control towers and powered by OWL Vision — right down to the PO and SKU.

One team runs it all at the source, so your people can make smarter, faster decisions.

One thread

First mile to empty return.

From origin order management to booking, in-transit status, delivery and empty-container return — OWL Vision keeps your team in control at every step.

  • [01]

    Order

    PO & SKU

  • [02]

    Book

    Allocations

  • [03]

    Consolidate

    CFS / warehouse

  • [04]

    Sail

    In transit

  • [05]

    Deliver

    Final mile

  • [06]

    Return

    Empty container

Everything origin, handled

One team for your orders, suppliers and routing guides.

  1. [01]

    Order management

    Every PO, item and supplier — monitored and executed, down to the SKU.

    • Integrated PO & shipment tracking
    • Item & order management
    • Supplier order collaboration
  2. [02]

    Warehouse & fulfillment

    Consolidate, pick, pack and bypass — handled right at origin.

    • Origin consolidation & warehousing
    • Pick & pack
    • Co-packing & kitting
    • DC bypass
  3. [03]

    Quality & vendors

    Right product, right vendor — every single time.

    • Quality assurance
    • Vendor & supplier management
    • Carton & pallet ID — create & scan
  4. [04]

    Data & commerce

    Order data, turned into decisions — and ready for eComm.

    • Data analytics & reporting
    • eComm inventory management

Control towers

Three towers. One relentless standard. Since 2018, our control towers in Shenzhen, Qingdao and London have measured us, our partners and our customers — minute by minute.

Technology and BI tools we own and run mean anything — and everything — can be evaluated.

Each tower runs a clear remit, from supplier production at source to analytics and client reporting.

  • Shenzhen --:-- South China · supplier & booking
  • Qingdao --:-- North China · consolidation
  • London --:-- EMEA · analytics & QBRs
  • Data analysis & reporting
  • KPI reporting
  • QBR preparation
  • Implementation & project management
  • Data integrity management
  • Process & procedure manuals
  • Multi-origin coordination
  • Disaster recovery planning

KPIs

If it matters, we can measure it. We can track up to 19 available KPIs for every client inside OWL Vision — every party, every cadence — and review them with you at Quarterly Business Reviews.

Stage 01 · 5 KPIs

Origin & Booking

PO discipline and data, at the source.

  1. 01 PO booked on time Weekly Vendor
  2. 02 PO handover on time Weekly OWLVendor
  3. 03 PO delivered on time Weekly VendorOWL
  4. 04 Data entry timeliness Weekly OWL
  5. 05 Documentation upload timeliness Weekly OWL

Stage 02 · 5 KPIs

Consolidation & Loading

Container efficiency and carrier discipline.

  1. 06 Container utilization (CFS & CY) Monthly Carrier
  2. 07 Container optimization ratio Monthly OWL
  3. 08 Carrier allocation vs routing guide Monthly OWLCarrier
  4. 09 Weekly MQC volume by carrier Weekly Carrier
  5. 10 Rejected shipments Monthly Vendor

Stage 03 · 3 KPIs

Ocean & Transit

In-flight reliability and visibility.

  1. 11 Roll-over ratio Monthly Carrier
  2. 12 Transit time Monthly Carrier
  3. 13 ETD/ETA vs ATD/ATA Weekly Carrier

Stage 04 · 6 KPIs

Destination & Delivery

Final mile, customs and billing.

  1. 14 Pre-alert on time Weekly OWL
  2. 15 Customs entry timeliness Weekly CHB
  3. 16 Dray pickup timeliness Weekly Dray carrier
  4. 17 DO/POD on time Weekly OWL
  5. 18 Invoicing quality Monthly OWL
  6. 19 Invoicing timeliness Monthly OWL
OWL Vision purchase order detail with line items and journey milestones

OWL Vision

See everything. Control anything.

Every OMS and Control Tower feature runs on OWL Vision — OWL’s platform, built with best-in-class partners and run by OWL. Container, PO and SKU-level visibility from Purchase Order (PO) issuance to final delivery, in real time. The same live view for your team, your vendors and ours.

  • 100% end-to-end visibility
  • SKU-level granularity
  • 24/7 proactive alerting

One chain

One chain. Start to finish.

  1. [01]

    Origin Management & Control Towers

    First mile — at the source

    Orders, suppliers, bookings and consolidation managed at the source by our local offices and control towers.

    • You are here
  2. [02]

    Ocean Freight

    The long haul — port to port

    FCL and LCL services with the carrier relationships and space to keep freight moving on schedule.

    Explore
  3. [03]

    Air Freight

    When it has to be there

    Time-critical air solutions when speed matters most — expedited, tracked, door-to-door.

    Explore
  4. [04]

    Destination Management

    Final mile — to the door

    Customs clearance, deconsolidation, distribution and final-mile delivery on demand.

    Explore
Compact tractors braced on racks at the back of a shipping container

Let's get to work

Take control of your supply chain.

Tell us what you move. We'll show you what total origin transparency feels like — KPIs, control towers and all.

Talk to an expert