Customer Testimonials

Feedback from our customers

  • Gary Smeltzer
    Comoto Holdings has been aligned with OWL for the past 6 years. Eric, David and the team continue to strive for excellence and exceeding expectations every step of the way. Their problem-solving creativity is unmatched in an industry where mediocrity is the norm.

    Our company strives to align with service providers who take a no-nonsense approach to their business and make each and every transaction seamless and pain free.
    Gary Smeltzer
    Director of Transportation at Comoto Holdings
  • David Millington
    We’ve been working with the OWL for nearly 10 years now, and have nothing but the greatest things to say. Eric, Lana and the rest of the team are always there to help out and find solutions to any freight problems. The customer service is impeccable and they go above and beyond to help. We truly appreciate our partnership and friendship with OWL. They’re truly the best in the business!
    David Millington
    Chief Purchasing Officer at Sports Brands Inc.
  • Tony Nowotarski
    We began partnering with OWL 3 years ago leading up to the pandemic. What we got, in a time of crisis, was a breath of fresh air and a willingness to work through issues and provide alternatives and solutions.

    We loved the collaboration, creativity, access to ownership, and the nimbleness that OWL displayed during those times of chaos. Their quick and timely decision to lease ships and equipment in addition to their normal ocean services to fulfill our demand was fantastic! We are grateful for their partnership.
    Tony Nowotarski
    Senior Manager, International Logistics at Harbor Freight Tools
  • Joe DeChamp
    The OWL Team works seamlessly with our staff every day to assure that every link of our logistics chain is visible and properly managed. They are a high value and trustworthy partner.
    Joe DeChamp
    Chief Operating Officer at Hyper Bike
  • Tim LaVallee
    Our first introduction and opportunity to use OWL came back a couple of years ago during the height of the Supply Chain Crisis. When seemingly no carrier could provide us all the shipping space that we needed, OWL not only provided us with additional containers but also found creative solutions to support our east coast operation when availability to our primary port could not be utilized.

    They were extremely friendly, helpful and professional throughout the process which made the visibility and delivery go very smooth. OWL also provided these additional containers at a reasonable market value cost, at a time when most carriers and NVO groups were trying to capitalize on the highest price possible. I would strongly recommend OWL to anyone looking to enhance their shipping needs.
    Tim LaVallee
    Vice President, Supply Chain at United Wheels Inc.
    • Powersports Retailer
      We have been aligned with OWL for the past 6 years. Eric, David and the team continue to strive for excellence and exceeding expectations every step of the way. Their problem-solving creativity is unmatched in an industry where mediocrity is the norm.

      Our company strives to align with service providers who take a no-nonsense approach to their business and make each and every transaction seamless and pain free.
      Gary S
      Director of Transportation
    • Global Golf Brand Distributor
      We’ve been working with the OWL for nearly 10 years now, and have nothing but the greatest things to say. Eric, Lana and the rest of the team are always there to help out and find solutions to any freight problems. The customer service is impeccable and they go above and beyond to help. We truly appreciate our partnership and friendship with OWL. They’re truly the best in the business!
      David M
      Chief Purchasing Officer
    • Tool and Equipment Retailer
      We began partnering with OWL 3 years ago leading up to the pandemic. What we got, in a time of crisis, was a breath of fresh air and a willingness to work through issues and provide alternatives and solutions.

      We loved the collaboration, creativity, access to ownership, and the nimbleness that OWL displayed during those times of chaos. Their quick and timely decision to lease ships and equipment in addition to their normal ocean services to fulfill our demand was fantastic! We are grateful for their partnership.
      Tony N
      Senior Manager, International Logistics
    • Sporting Goods Supplier/Retailer
      The OWL Team works seamlessly with our staff every day to assure that every link of our logistics chain is visible and properly managed. They are a high value and trustworthy partner.
      Joe D
      Chief Operating Officer
    • Global Bicycle Brand
      Our first introduction and opportunity to use OWL came back a couple of years ago during the height of the supply chain crisis. When seemingly no carrier could provide us all the shipping space that we needed, OWL not only provided us with additional containers but also found creative solutions to support our east coast operation when availability to our primary port could not be utilized.

      They were extremely friendly, helpful and professional throughout the process which made the visibility and delivery go very smooth. OWL also provided these additional containers at a reasonable market value cost, at a time when most carriers and NVO groups were trying to capitalize on the highest price possible. I would strongly recommend OWL to anyone looking to enhance their shipping needs.
      Tim L
      Vice President, Supply Chain
    • Global Medical Provider
      My prior experience with OW Logistics has convinced me to appoint them as the international logistics provider for our company. Their attention to the customer experience, range of services offered and access to their senior management team gives us confidence we can significantly grow our business with OWL’s help.
      Cody S
      Sr. Director, Operations
    • Global Manufacturer
      We have been partnering with OWL for over 10 years now and they always provide terrific service—no matter our needs. OWL was especially vital to us during the pandemic when space was so difficult to obtain and cargo was rolling at every booking. OWL helped to ensure our shipments got the space they needed to get moving. Bonnie, Lana, Joseph and the team have customized our experience to give us the visibility that is so crucial to our business and are always cooperative to provide sailing options and alternatives in the face of ever disruptive supply chain conditions.
      Amanda B
      Director of Imports
    • Foodservice Equipment and Supplies
      Working with OWL has been a key part of our success in the past couple of years. Their customer service is great—they're friendly, helpful, and responsive—but what makes them stand out is their willingness to partner. When faced with shipment challenges, they are quick to help brainstorm and support solutions to get things back on track.
      Ross W
      Director of Inbound Transportation
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